PRIVACY NOTICE

Who am I?

I’m Andrea Murphy, founder of Murphy Translation Solutions, and I’m committed to maintaining the trust and confidence of visitors to my website, my clients, colleagues and suppliers. This Privacy Notice describes why I collect your personal data, how I use the data, the conditions under which I may have to disclose your data to others, and how I keep your data secure. You may contact me in my capacity as Data Controller at any time by emailing info@murphytranslationsolutions.com or via post to Murphy Translation Solutions, Blick Shared Studios, 51 Malone Road, Belfast BT9 6RY, United Kingdom.

Social media

This website includes social media features such as ‘like’ buttons. These features are provided directly by third-party social media platforms (Facebook, LinkedIn, Twitter, Xing and Instagram). If data is collected in this way, its processing is governed by the privacy policy of the respective social media platforms. You can find further information on the website of each platform.

Google Analytics

When you visit www.murphytranslationsolutions.com, Google Analytics, a third-party service, is used to collect standard Internet log data and details of visitor behaviour patterns. This generates information such as the number of visitors to the various pages of the site. This data is only processed in a way which does not identify you. I neither make nor do I permit Google to make any attempt to uncover the identities of visitors to my website.

Privacy cookies

My website uses cookies to collect data, much like most other websites. Cookies are small data files which are placed on your computer (PC, smartphone or tablet) as you browse. They are used to remember when your computer or device accesses this website, they help it operate effectively and improve your user experience. The data collected includes pages viewed and your journey around the website. These cookies are not used to collect or record data on your name, address or other contact details. You can disable the use of cookies by changing your browser settings to reject them. Please note this may prevent you from using certain features of the website.

Client, supplier and partner data

I collect, store and use your personal data for the purposes of issuing a quote, to provide translation, proofreading, editing and/or copywriting services that you request, or to comply with legal requirements.  Personal data collected may include your name, postal address, email address, telephone number, and ID or tax number. I do not use your personal data for marketing purposes. The legal basis for processing your data is to perform the services you request or to take necessary steps prior to fulfilling that request.

Who else can access your personal data?

If I send a text for revision, editing or translation to a colleague, it will be anonymised to ensure that your data does not appear. For administrative purposes, other third parties, including my accountant and my website and email hosting services may receive some of your personal data. All these parties are compliant with GDPR (General Data Protection Regulation).

Data retention

Data in relation to quotes will be retained for up to six months. In the event of work carried out, I am obliged to retain your personal data for five years to comply with UK tax law. I will delete email communication after five years.

Your right of access

You are entitled to access, amend, or delete your personal data which I store. Please email your request directly to me at the above address, and I will process it as soon as possible, and no later than one month after the date of your initial request.

Your right to complain

Please contact me should you have any concerns about how I process your personal data. You also have the right to lodge a complaint with a supervisory body in the UK or your home country.

 

This Privacy Notice was last updated on 12 September 2019 and will be reviewed as and when necessary. This document has also been translated into German. If there are any inconsistencies or ambiguities between the German and English Privacy Notice, the English language version shall prevail.